This Privacy Policy explains how Congruent Holdings LLC collects, uses, stores, shares and protects information when you visit https://www.congruent.autos or engage the company for computer systems design and related services. The services described in this policy are developed and operated by the developer Congruent, and the company responsible for those services is Congruent Holdings LLC, located at 414 E Alexandra Ct, Salt Lake City - 84115-2546, United States (US).
The policy is written in plain language so that visitors, clients and prospective clients can understand what happens to information without deciphering dense legal code first. By using this website you agree to the practices described here. If you disagree with any part of this policy, please do not use the website or submit information through it. You may contact us at any time at inquiry@congruent.autos or by telephone at +13528339833 to ask questions about this policy before you share anything with us.
Congruent Holdings LLC is a limited liability company organized under the laws of the United States, with its principal office at 414 E Alexandra Ct, Salt Lake City - 84115-2546, United States (US). The company designs and integrates enterprise computer systems for organizations across the Professional, Scientific and Technical Services sector and beyond, including architecture, cloud migration, custom software engineering, data platform integration, cybersecurity engineering and managed support.
For every matter relating to privacy, you can reach the designated privacy contact at inquiry@congruent.autos, by telephone at +13528339833 during business hours of Monday to Friday, 9:00 to 17:00 Mountain Time, or by post at the address above. Please mark postal correspondence with the words Privacy Request so that it is routed without delay. We aim to acknowledge every privacy inquiry within two business days and to resolve substantive requests within the periods required by applicable law.
This policy applies to information gathered through our public website, through email and telephone communications with our staff, and through the ordinary administration of client engagements. It covers visitors who merely browse, prospective clients who request proposals, current clients and their staff, suppliers and candidates who correspond with us.
The policy does not extend to websites, products or services operated by third parties, even when we mention them or link to them from our pages. When we work inside client environments under a services contract, the written contract between the parties governs the handling of client data, and this policy supplements rather than replaces those contractual terms. Where a signed agreement contains specific privacy commitments, those commitments prevail over the general statements made here.
Depending on how you interact with us, we may collect and hold the following categories of information:
We do not knowingly collect categories of sensitive personal information beyond what is necessary to provide our services, and we do not design the website to collect special categories of data. Please do not send us sensitive details that a request does not require.
Most of the information we hold reaches us directly from you. When you complete the contact form on our website, we receive your name, email address, subject line and message. When you write to inquiry@congruent.autos or call +13528339833, we keep a record of the correspondence so that our engineers can follow up accurately and so that nothing discussed is lost between teams.
During the evaluation and delivery of an engagement, clients commonly provide architecture documents, system inventories, access credentials handled under contractual safeguards, project schedules and feedback. This material is used solely to perform and improve the services, and it is handled according to the confidentiality terms of the applicable agreement. If you attend a meeting with us, either in person in Salt Lake City or by remote connection, we may keep brief notes of decisions and action items so that the project record stays coherent for everyone involved.
Like most professional websites, our infrastructure records technical information automatically when pages are requested. This typically includes the internet protocol address from which a request arrived, the type of browser and operating system, the page that referred you, the pages you viewed, the size of the response and the date and time of each request. These records exist primarily to keep the site available, to diagnose faults and to understand aggregate usage patterns.
We may derive a coarse geographic indication, such as country or region, from the internet protocol address, but we do not attempt to identify individual households or street locations from this data. Server logs are retained for a limited period consistent with the retention section of this policy. We do not combine automatic technical records with advertising profiles, and we do not permit advertising networks to follow visitors across this website.
A cookie is a small text file that a website stores on your device. Similar technologies include local storage entries and pixels that perform comparable functions. We use a deliberately small set of these tools, grouped as follows:
We do not use cookies to deliver third-party advertising, and we do not sell information gathered through cookies. Most browsers allow you to refuse cookies, delete existing cookies or receive an alert before a cookie is set. Restricting strictly necessary entries may affect parts of the site, but the core pages remain readable. You can also exercise control through the privacy settings of your browser, which we respect as the primary mechanism for cookie choices on this website.
We use the information described above for the following purposes: to respond to inquiries and provide proposals; to plan, deliver, secure and support client engagements; to operate, maintain and improve the website; to keep business records required by law or good practice; to protect the security and integrity of our systems and those of our clients; to manage billing, contracts and supplier relationships; and to communicate administrative notices that affect an ongoing engagement.
Our guiding rule is purpose limitation. Information is used for the purpose for which it was provided and for closely compatible operational purposes, not for unrelated ventures. We do not sell personal information, we do not rent contact lists, and we do not build behavioral profiles of visitors for advertising. When a new purpose arises that is materially different from the original one, we explain it and, where the law requires, seek consent before proceeding.
Where the General Data Protection Regulation or similar frameworks apply, we rely on the following legal bases. Performance of a contract covers processing needed to answer a request for services and to deliver an engagement you have commissioned. Legitimate interests covers ordinary business operations such as keeping server logs, securing systems, maintaining records of correspondence and defending legal claims, always balanced against your rights and expectations. Consent covers situations where you actively opt in, for example by asking us to add you to a mailing list, and you may withdraw that consent at any time. Legal obligation covers records we must keep under tax, corporate and employment law.
Where the law of a United States state provides specific rights, we process information in accordance with those statutes as applicable to a company of our size and activities. If you are uncertain which framework applies to your interaction with us, contact the privacy contact and we will explain the basis we rely on for the processing in question.
We share information only in the following circumstances. Service providers and subcontractors may receive information as needed to host our systems, deliver email, process payments or assist with specific engagements, always under written agreements that restrict use of the information to our instructions. Professional advisers such as auditors, insurers and counsel may receive information under duties of confidentiality. A prospective buyer or successor organization may receive information in connection with a merger, acquisition or reorganization, subject to this policy continuing to apply. Authorities may receive information where a binding legal request requires disclosure, and we keep a record of what was provided. You may direct us to share information, for example by asking us to coordinate with a named partner.
Beyond these situations we do not disclose personal information. In particular, we do not sell it, we do not share it for cross-context behavioral advertising, and we do not publish it. Aggregated statistics that cannot reasonably identify any person may be shared freely, for example the total number of projects completed.
Our own operations rely on a short list of reputable platforms for hosting, email, document storage and accounting. Each platform processes information under its own terms and privacy documentation, and we select providers partly on the strength of their security practices. Where practical, we configure these platforms so that data stays within regions our clients expect.
During client engagements our engineers may work inside systems that belong to the client or to vendors appointed by the client. In those environments the policies of the environment owner govern, and our staff follow the access rules, security baselines and audit procedures of that environment. We encourage clients to review the privacy documentation of every third-party platform involved in a project, and we are available to explain which systems touch which data at any stage of an engagement.
We keep information only as long as there is a legitimate reason to keep it. Website technical logs are kept for a short period, ordinarily no more than twelve months, after which they are deleted or reduced to anonymized statistics. Inquiry correspondence is kept while the discussion is active and then for a reasonable archive period so that history is available if the conversation resumes.
Client engagement records, including contracts, deliverables and project correspondence, are retained for the period required by the contract and by tax and commercial law, which is commonly several years after completion of the work. Billing records follow statutory accounting retention periods. Information held solely for a mailing list is deleted promptly when you unsubscribe. When retention ends, we delete information securely or de-identify it so that it no longer relates to an identifiable person. If you need a specific retention period confirmed for a particular record, the privacy contact can provide it.
We apply engineering discipline to protection. Information in transit over our public website is protected with modern encryption. Access to internal systems follows the principle of least privilege, with named accounts, multi-factor authentication and logging of administrative actions. Sensitive client material shared during engagements is handled inside access-controlled environments, and credentials are stored in managed vaults rather than in documents or email threads.
Our staff are trained on secure handling, our providers are reviewed before appointment, and our incident response procedure sets out containment, assessment, notification and remediation steps. Despite these measures, no method of storage or transmission is completely secure, and we cannot guarantee absolute security. We commit, however, to prompt and honest communication in the unlikely event that an incident affects information you have trusted to us, and to cooperation with any investigation that follows.
You have meaningful choices over the information we hold about you. Subject to applicable law, you may ask us to confirm what information we hold, to provide a copy, to correct inaccuracies, to delete information that is no longer needed, to restrict or object to particular processing, to withdraw a consent previously given, or to export information you provided in a portable format. Residents of jurisdictions with dedicated privacy statutes, including states of the United States and countries of the European Economic Area and the United Kingdom, may have additional statutory rights, such as the right to opt out of targeted advertising or the right to non-discrimination for exercising privacy rights.
To exercise any right, write to inquiry@congruent.autos with the subject line Privacy Request, or call +13528339833. We will verify your identity with reasonable questions before acting, answer within the time required by law and explain any limitation that applies, for example where a record must be kept for legal reasons. If you are unsatisfied with our response, you may escalate to the supervisory authority or consumer protection body of your jurisdiction, and we will provide the relevant contact details on request.
Our website and our services are directed at businesses and professionals, not at children. We do not knowingly collect personal information from children under the age of thirteen, and in jurisdictions that set a higher threshold we apply that higher threshold. The content of the site concerns enterprise systems design, which is not a topic aimed at minors.
If you believe that a child has provided information to us, contact the privacy contact and we will delete it promptly. Parents and guardians with questions are welcome to write to inquiry@congruent.autos, and we will respond with the same care given to any other privacy inquiry.
Congruent Holdings LLC operates from Salt Lake City in the United States, and our primary systems are located with reputable hosting providers. When information originates outside the United States, it may therefore travel to and be processed in the United States, where data protection laws differ from those of other regions.
Where the law requires a specific transfer mechanism for information coming from the European Economic Area, the United Kingdom or a comparable jurisdiction, we put that mechanism in place, which may include standard contractual clauses and supplementary technical measures such as encryption in transit and at rest. Clients with regional residency requirements can request contract terms that restrict processing to specified regions, and we will assess and accommodate those requirements where technically feasible.
Our pages may link to resources we consider useful, such as standards bodies, technology documentation or client organizations. This policy does not extend to those destinations, and we encourage every visitor to read the privacy documentation of any website it reaches through a link from our pages.
We select outgoing links with care and review them periodically, but we do not control the content or practices of external sites. A link is not an endorsement of every statement made on the destination, and we accept no responsibility for the accuracy or lawfulness of material published there. If you find that a link from our site leads to a destination with problematic practices, tell us at inquiry@congruent.autos and we will review it.
As a professional services company we maintain ordinary business records, including records of proposals, contracts, deliveries and payments. These records support the services, demonstrate compliance and resolve disputes. You may ask whether a record concerning you exists and, where the law allows, request a copy or a correction.
For marketing communication we follow a simple rule: we send updates only to people who have asked to receive them or with whom we have a recent business relationship, every message explains how to stop further messages, and every unsubscribe request is honored promptly and without ceremony. If our updates ever feel too frequent, reply with the word Reduce and we will adjust the cadence rather than lose the conversation entirely.
Technology, law and our business evolve, and this policy will evolve with them. When we make changes, we publish the revised policy on this page and update the date shown at the top. Material changes that affect the rights of visitors or clients will be highlighted clearly, and where a contractual commitment requires individual notice, we will provide it by the means specified in the contract.
We keep previous versions of the policy on file so that the terms in force at a given time can be confirmed if a question arises later. Continued use of the website after a revision takes effect means you accept the revised policy. If a revision would materially change how we handle information already collected, we will seek any consent the law requires before applying the change to that information.
Privacy questions are welcome and are answered by people, not by automated scripts. Write to inquiry@congruent.autos with the subject line Privacy Request, call +13528339833 during business hours of Monday to Friday, 9:00 to 17:00 Mountain Time, or send post to Congruent Holdings LLC, 414 E Alexandra Ct, Salt Lake City - 84115-2546, United States (US).
We acknowledge inquiries within two business days and substantive responses follow as quickly as the complexity of the request allows. If your question concerns an active engagement, mention the project name so the right team can join the response. Thank you for entrusting Congruent Holdings LLC with your attention and your information; we treat both as professional obligations to be honored carefully.